1. Ask for an account
Email support@runixcloud.io or write to us from the About page with a line on what you are building: models, expected volume, latency needs. We reply and set the account up within one business day. No card, and nothing to install.
2. Your key arrives configured
A key is not just a credential here. It carries its own quota and limits, the set of models it is allowed to call, an expiry date and an IP allowlist — so the controls are in place from the first call rather than bolted on later. Issue separate keys per team or product and the usage reporting splits along those lines.
3. Evaluate before you pay
Evaluation credits are issued on request. Full router functionality, no card required. This is the stage where you find out whether the models, the limits and the cost reporting match what you need.
4. Then you integrate
Integration is a base-URL change: point your existing OpenAI-compatible client at
https://router.runixcloud.io/v1 and swap the key. The
Router quickstart covers model selection, streaming, provider errors and the error envelope.
5. When to talk to us instead
An account covers evaluation and normal production use. Come to contact@runixcloud.io when you need custom routing across specific providers, limits above the standard ceiling, invoicing or bank transfer instead of prepaid balance, or a signed MSA or DPA. Pricing is usage-based in USD: every model on the catalogue is billed at its vendor's public list price, and contract rates for volume are stated in writing.
Common questions
Do I need to talk to anyone to start?
Briefly, yes — accounts are opened by our team. Send a line on what you are building and the account is set up within one business day; evaluation credits are issued on request. Mention failover between providers, higher limits, invoicing or a signed agreement in the same message.
What does it cost to evaluate?
Nothing. Evaluation credits are issued on request, and no card is required.
How long does it take?
One business day at most for the account reply; key issue and integration are immediate once you are in.
Everything else is on the FAQ, the terms are defined in the glossary, and what happens when a provider degrades is on the reliability page.